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Privacy Policy | Terms of Service

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Please be sure to sign and date this form

This Enrollment Agreement ("Agreement") is made between Perfect Fit Day Program ("Program") and the Participant and/or their Guardian ("Participant"). By signing this

Agreement, the Participant agrees to the terms and conditions outlined below.

1. Program Overview

Perfect Fit Day Program provides community-based opportunities and life-enriching activities for individuals with developmental disabilities. Our program operates Monday through Friday, from 9:00 AM to 3:00 PM, excluding observed holidays.

2. Attendance Policy

• Regular Attendance: Participants are expected to attend on their scheduled days unless there are extenuating circumstances such as illness or emergencies.

• Absences: If a Participant is unable to attend, the Program should be notified by phone at (760) 566-4791 at least 24 hours in advance, if possible. Repeated unexcused absences may result in a review of the Participant’s continued

enrollment.

• Late Arrivals and Early Departures: We ask that all participants arrive by 9:00AM. If a Participant needs to leave early, advance notice should be provided to the Program staff.

3. Observed Holidays

The Program observes the following holidays, during which the Program will be closed:

• New Year’s Day

• Martin Luther King Jr. Day

• Presidents' Day

• Memorial Day

• Independence Day

• Labor Day

• Veterans Day

• Thanksgiving Day

• Day after Thanksgiving

• Christmas Eve

• Christmas Day

Participants are not required to attend on these days, and no make-up days are offered for these holidays.

4. Program Fees and Payment Terms

Participants enrolled through the San Diego Regional Center will not be required to pay any fees for participation in the Program, as their services are covered through the

Regional Center.

For private pay participants or those not enrolled through the San Diego Regional Center, please contact the Program Director for information regarding fees, payment schedules, and financial requirements.

5. Grievance Policy

A grievance policy is in place to ensure the fair and respectful treatment of all participants. If you have any concerns or complaints regarding the Program or its staff, you may follow the grievance procedure outlined in the attached Grievance Policy.

6. Health and Safety Requirements

• Health Guidelines: Participants should not attend if they have symptoms of contagious illnesses such as fever, vomiting, or any condition that may jeopardize the health of other participants.

• Medications: Any required medication must be administered by the Participant or their guardian. The Program does not handle or administer medication.

7. Behavior Expectations

• The Program aims to create a safe and supportive environment for all participants.

• Any behavior that is harmful to oneself or others may result in a reassessment of the Participant’s eligibility for the Program.

8. Personal Belongings

Participants are encouraged to bring only essential items with them. The Program is not responsible for any lost, stolen, or damaged personal belongings.

9. Termination of Enrollment

The Program reserves the right to terminate a Participant's enrollment due to:

• Consistent non-attendance or unexcused absences.

• Behavior that poses a danger to the Participant or others.

• Failure to comply with the terms of this Agreement.

10. Agreement Acknowledgment

By signing below, the Participant and/or their Guardian acknowledge that they have read and understood this Agreement and agree to comply with the Program's policies

and procedures.

Grievance Policy:

Please review the attached grievance policy to understand the steps to follow in case of any issues or concerns.

Purpose:

The Participant Grievance Policy is designed to provide a fair and structured process for addressing and resolving concerns or grievances raised by participants regarding any aspect of their experience within the program.

Policy Statement:

• Every participant has the right to voice concerns or grievances without fear of reprisal or discrimination.

• All grievances will be handled promptly, fairly, and confidentially.

• The program is committed to resolving grievances in a respectful and constructive manner.

Procedure:

Step 1: Informal Resolution

1. Participants are encouraged to address their concerns directly with their assigned staff member, supervisor, or another designated point of contact within the program.

2. Staff will actively listen to the participant's concerns and work towards finding an informal resolution within a reasonable timeframe.

Step 2: Formal Grievance Filing

1. If the concern is not resolved informally, the participant may file a formal written grievance.

2. The participant will submit the written grievance, outlining the nature of the grievance, relevant details, and any desired resolution, to the Program Director or designated

grievance officer within 30 days.

3. Upon receipt of the grievance, the Program Director or grievance officer will acknowledge the complaint within 30 days and initiate an investigation.

Step 3: Investigation and Resolution

1. An impartial investigation will be conducted by the designated officer to gather relevant information and assess the grievance.

2. The investigation will include interviews with involved parties and any necessary documentation review.

3. The Program Director or designated officer will provide a written response to the

participant's grievance within 30 days, outlining the findings and proposed resolution.

4. If the participant is not satisfied with the proposed resolution, they may request a meeting with higher management or an appeals committee within 30 days.

Step 4: Appeals Process

1. The appeals committee or higher management will review the grievance, investigation findings, and proposed resolution.

2. The appeals committee will provide a final written decision to the participant within 30 days.

Record-Keeping:

All records related to grievances, including the written grievance, investigation details, and resolution outcomes, will be documented and maintained confidentially.

Review of Policy:

This policy will be periodically reviewed to ensure its effectiveness and updated as needed to reflect any changes in procedures or regulations.

I hereby grant Perfect Fit Day Program, its representatives, and employees the right to take photographs, video recordings, and other media of me and my likeness in connection with program activities.

Media Usage:

I authorize Perfect Fit Day Program to use and publish such media in print and/orelectronically, including but not limited to social media platforms, the official website, marketing materials, brochures, and advertising.

I agree that Perfect Fit Day Program may edit, alter, copy, exhibit, publish, or distribute this media for any lawful purpose. Additionally, I waive any right to inspect or approve the

finished product wherein my likeness appears.

Waiver of Rights:

I understand that I will not receive any monetary compensation for the use of my likeness or participation in media produced by Perfect Fit Day Program. I hereby hold harmless and release Perfect Fit Day Program from all claims, demands, and causes of action which I, my heirs, representatives, executors, administrators, or any other persons acting on my behalf or on behalf of my estate may have by reason of this authorization.

Agreement:

By signing below, I acknowledge that I have completely read and fully understand the terms of this release. I affirm that I am of legal age or have obtained the required consent from my parent/legal guardian.